A business company must have at all times a registered office in the BVI maintained by its own staff or its registered agent. The address of the registered office must be included in the first memorandum of association and is, therefore, available for public inspection. A post office box cannot be used as a registered office.
A business company is required to have a registered agent in the BVI. A registered agent must be licensed to act as such under either the Company Management Act or the Banks and Trust Companies Act, and the agent must also have obtained the approval of the BVI Financial Services Commission to provide registered agent services. Failure to obtain such a licence and approval means the purported agent will cease to be eligible to act as the registered agent of the company. In general, the books and records of the company will be kept at the office of the registered agent. However, the directors have the discretion to keep certain records at a different location inside or outside of the BVI.